In most change initiatives constituents join the effort over time. There is certainly a process that constituents go through to understand our change effort and begin to integrate into what we’re doing. Having a consistent foundation for the change helps us get everyone started on the same foot and promotes consistency of our communication message. See our article, Building The Foundation for Change, for more on this topic.
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When seeking support for your change initiative, pay close attention to how people are motivated and compensated within your organization. By linking your change initiatives to the organization’s goals as reflected in the performance requirements of executives, there is an increased probability of success.Read More »
Being empathetic is a key to good management. Put yourself in the employee’s shoes. In a recent focus group an employee undergoing major job and organizational changes made a significant statement. The employee said she realizes that her supervisor is human and has to worry about her own situation. It’s normal that she doesn’t always feel for what her staff is going through. The employee said, “Even if my manager isn’t totally sincere, I would prefer a show of empathy.” Attempting to look and act like she cares, even if it wasn’t totally true, would show effort and compassion. The supervisor’s effort would be appreciated.
Managers and supervisors aren’t perfect. But they don’t have to be. We aren’t suggesting you be less than honest with people, but this story points out just how important empathy is in our dealing with the human aspects of change.Read More »
In any significant change project the team will evolve and grow. The effective change leader will have mechanisms in place to allow new team members to be successfully integrated in the existing team. A deep bond develops very quickly within a project team. Although this is a powerful tool, it can hinder acceptance of sorely needed resources at critical points in the project. This causes delays if unchecked.
Communication with experienced team members and the new additions prior to and during the first few weeks of any addition to the team to make sure that things are getting off on the right foot is important. This situation represents a change within the context of the larger change project and all of the communication and other required change management skills exist within this smaller context as well.Read More »