Fake Empathy

Archives, Change Bytes Comments (1)

Being empathetic is a key to good management. Put yourself in the employee’s shoes. In a recent focus group an employee undergoing major job and organizational changes made a significant statement. The employee said she realizes that her supervisor is human and has to worry about her own situation. It’s normal that she doesn’t always feel for what her staff is going through. The employee said, “Even if my manager isn’t totally sincere, I would prefer a show of empathy.” Attempting to look and act like she cares, even if it wasn’t totally true, would show effort and compassion. The supervisor’s effort would be appreciated.

Managers and supervisors aren’t perfect. But they don’t have to be. We aren’t suggesting you be less than honest with people, but this story points out just how important empathy is in our dealing with the human aspects of change.

Return to the Change Bytes Index

Jim Canterucci

I don't know everything. But I want to. The focus of our firm, Transition Management Advisors, is to develop leadership capabilities to create a championship culture, generate innovation, and successfully lead the resulting changes.

More Posts - Website

Follow Me:
TwitterLinkedInYouTube

Pin It

» Archives, Change Bytes » Fake Empathy
On June 9, 2008
By
, , , , ,

One Response to Fake Empathy

  1. […] Change Leader Efficiency vs. Effectiveness Employee Readiness Evolution of the Change Project Team Fake Empathy Follow the Money Foundation for Change Freedom The Habit of BusYness I didn’t know I was […]

« »