Give Trust to Get Trust

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The following – Give Trust to Get Trust – is a short book preview contributed by the Ohio State University Leadership Center.

Power Relationships: 26 Irrefutable Laws for Building Extraordinary Relationships
Andrew Sobel and Jerold Panas, Wiley (2014)

Here are five prudent ways you can build trust in your relationships:

  1. Assess the risk of trusting. The higher the risk, the more difficult it is to trust. What’s holding you back? What is the downside for you?
  2. Understand the essence of trust. Trust is the feeling that the other person will honor your interests and meet your expectations of them.
  3. Assume positive intentions in the other person. Otherwise a downward spiral of distrust will begin immediately.
  4. Trust but verify. You can give trust to gain trust while also making sure that others are earning your continued trust through their actions.
  5. Build trust through behavior, not words. When you say, “Trust me!” it makes people reach for their wallets. Show you are trustworthy one step at a time.

The specific elements of trust are:

  • Competency: You must believe the other person has the skills and experience to do the job they have promised to do.
  • Integrity: When you have integrity in the eyes of others, it means you’re honest, reliable, and consistent.
  • Agenda focus: Before you trust someone, you want to know if they are simply focused on their own agenda or also on helping you achieve yours. (pg. 67)

Power Relationships is available from the OSU Leadership Center.

Learn how the Ohio State University Leadership Center is inspiring others to take a leadership role that empowers the world at the OSU Leadership Center website.


Jim Canterucci

I don't know everything. But I want to. The focus of our firm, Transition Management Advisors, is to develop leadership capabilities to create a championship culture, generate innovation, and successfully lead the resulting changes.

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On September 12, 2016
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