Walk In Another Person’s Shoes

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The following is a short book preview contributed by the Ohio State University Leadership Center.

Power Relationships: 26 Irrefutable Laws for Building Extraordinary Relationships
Andrew Sobel and Jerold Panas, Wiley (2014)

Here are nine practices that will help you walk in the other person’s shoes. Follow these, and you’ll be more empathetic, winsome, and engaging. Think about the person you’re about to meet with:

  1. Picture the circumstances. What’s happening, right now, in the other person’s life? What pressures are they under?
  2. Reflect on what you can do to make that person comfortable and relaxed.
  3. Imagine what they are thinking. What’s on their mind?
  4. Imagine what they are feeling. What emotions are they experiencing right now? What will their mood be?
  5. Lead with thoughtful questions about both thoughts and feelings.
  6. Start with their agenda, not yours. Don’t be so anxious to persuade and convince – to push your point of view on them as soon as you’re together.
  7. Think about how your ideas or proposals will be received. How will the other person react?
  8. Try to help others come up with the right answer or best conclusion, as opposed to giving it to them directly.

Ask yourself how pure your own motives are. Whose best interests are you pushing? Is there a self-interest motive that you’re pursuing? (pg. 55)

Power Relationships is available from the OSU Leadership Center.

Learn how the Ohio State University Leadership Center is inspiring others to take a leadership role that empowers the world at the OSU Leadership Center website.

Jim Canterucci

I don't know everything. But I want to. The focus of our firm, Transition Management Advisors, is to develop leadership capabilities to create a championship culture, generate innovation, and successfully lead the resulting changes.

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On May 23, 2017
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